How does your travel risk management policy stack up against the new ISO 31030 standard? 

The new ISO 31030 Travel Risk Management standard was published in 2021 and provides the first global benchmark for those responsible for travel management around best practice in delivering duty of care to employees, and delivering confidence to staff that are required to travel as part of their job.

Following the ISO 31030 standard shows that a company has demonstrated a high level of due diligence around mitigating travel risk and places employee safety as a primary priority in its travel management priorities. Meeting the standard also helps reduce legal and financial risk if things go wrong during travel.

GSA can help your organisation understand whether its current policies, processes and procedures comply with ISO 31030 and help businesses understand what they need to do to achieve this important standard.

Key considerations around complying with the ISO 31030 standard includes:

  • analysing the traveller population to assess risk and potential vulnerabilities
  • understanding more about travel destinations including the risk profile of travel and ground transportation policies and practices
  • validating the safety, security and health standards of travel accommodation against best practice
  • demonstrating proactive incident management processes, including crisis communication protocols, medical support overseas and evacuation/relocation policies in the event of disaster, disruption or terrorism.

We offer two services to organisations looking to get ISO 31030 ready:

ISO 31030 Readiness Assessment

GSA will assess your current policies, practices, and procedures, and assess whether these are in line with the ISO 31030 standard. A trained auditor will analyse the company’s policies and procedures related to Travel Risk Management. The auditor will then provide a report outlining the organisation’s strengths and weaknesses and offer a checklist of actions required to meet the ISO 31030 standard.

“GSA undertook a very robust and in-depth review of our internal guidelines and procedures and this included interviewing Regional Protective Security, H&S, Travel Services personnel to gain a detailed overview of travel security across several international geographies. The final report from GSA highlighted several gaps in our overall service but provided a remediation action plan to enable us to effectively manage the points raised as well as offering additional consultation services to support this process.”
Michael Holmes, Global Protective Security Corporate Services, HSBC Group Management Services Ltd (HGMS)

ISO 31030 Readiness Assessment & Audit

In addition to the assessment, GSA can benchmark all policies and processes related to travel risk management against the ISO 31030 standard. The trained GSA auditor will review travel risk management documentation, interview key personnel and provide an audit of ISO 31030 compliance, towards a certificate of accreditation to the ISO 31030 standard. 

“We underwent GSA’s ISO 31030 readiness assessment and audit, and just got certified. The whole experience with GSA was smooth and reliable. Communicating with them is easy and straightforward, the recommendations they gave are accurate and helpful.”
Koen Jansen, Group Travel Safety & Security Manager,

Why choose GSA?

In an increasingly uncertain world, hotels remain one of the few easily accessible indoor areas. Other public areas such as airports, sports stadia, museums and train stations limit access to ticket holders or require security checks.

GSA manages and maintains an independent global standard for hotel security. The standard has been established and maintained by vastly experienced senior police officers, counter terrorism experts, military and international security experts.

GSA delivers the most comprehensive and effective standard for hotel security in the world. Several recent high-profile incidents have thrown a sharp focus on hotel security.

GSA was created to deliver a global independent security standard for the hotel industry.

Download guide to BS ISO 31030:2021 Travel risk management


Case study

Case study

PwC ISO 31030 Audit & Assessment

Read case study


PwC prides itself on providing a safe and secure environment for its employees and demonstrating its commitment to living its values, which includes a strong commitment to its people and a desire to provide a safe and secure workplace wherever these people are working.

ISO 31030 offered the opportunity for PwC to demonstrate to its people, and the wider world, its commitment to high levels of risk management for its travelling employees. The company already believed it operated to the highest standards of travel risk management but wanted to independently assess its policies and practices against the new ISO standard.

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