Crisis Management Response & Incident Management | GSA Global

GSA provides agile operational risk leadership and Crisis Management Response support to organisations facing complex, time critical, or high impact challenges.

Whether managing an emerging incident or stabilising a period of sustained organisational risk, our teams integrate seamlessly within existing leadership structures. Led by former senior police officers, we bring operational experience, investigative discipline, and calm, decisive leadership to situations where clarity and control are essential. Our structured Crisis Management Response capability ensures that leadership teams are supported from the earliest stages of uncertainty through to resolution.

When safeguarding concerns, fraud, misconduct, regulatory breaches, reputational threats, or governance failures arise, we mobilise immediately. As part of our Crisis Response service, our specialists secure evidence, establish facts, assess exposure, and guide senior leaders through the most critical decision points. Where required, we remain in place to provide interim risk management capability, strengthen oversight frameworks, and restore organisational stability.

Our approach is intelligence led, proportionate, and aligned with legal, ethical, and regulatory obligations. We ensure that actions taken under pressure are structured, defensible, and strategically sound.

In environments where delay increases exposure and uncertainty amplifies risk, GSA delivers immediate Crisis Response, effective containment, and sustained leadership support through to full resolution.

Crisis Response Strategies

Crisis Response Strategies

Effective Crisis Management Response Strategies are essential for strong Crisis Response & Incident Management. During a critical incident, organisations often lack clear information to act decisively. GSA’s specialist team rapidly evaluates the situation, identifies immediate risks, and assesses potential impacts on people, operations, and reputation. This fast, intelligence-led insight enables organisations to stabilise the crisis early, implement the right response strategies, and prevent further escalation.

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Interim Risk Management Leadership

Interim Risk Management Leadership

GSA Global can deploy interim risk management teams at short notice, providing experienced leadership and specialist practitioners who are accustomed to operating in complex and sensitive environments.

Our teams bring extensive experience in risk management, stakeholder engagement, problem solving, and communication, alongside a proven ability to manage complex casework, safeguarding concerns, and high consequence decision making. This includes senior investigating officers, child protection specialists, tactical firearms advisors, public order advisors, learning and training development managers, and national security advisors.

Each role is filled by individuals who have held significant responsibility and operated under scrutiny, often in fast moving or high pressure situations.

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Experienced and Vetted Resource Pool

Experienced and Vetted Resource Pool

GSA’s resource pool of more than 400 professionals is drawn almost exclusively from former police officers. Each individual brings extensive experience from their policing career, including managing people, leading teams, and responding to challenging and unpredictable situations with professionalism and composure.

This background enables our teams to integrate quickly, understand organisational dynamics, and operate with confidence and authority from day one.

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Crisis Management Training

Crisis Management Training and Scenario-Driven Exercises

Organisations rarely fail because of the initial incident. They falter when response lacks structure and clarity. Effective crisis readiness requires more than a written plan, it demands confident decision making, coordinated communication, and realistic rehearsal under pressure. Our crisis management training equips leadership teams with the insight and practical experience needed to respond decisively when it matters most.

Find out more about Crisis Management Training and Scenario-Driven Exercises

Flexible and Scalable Delivery

Flexible and Scalable Delivery

Our interim solutions are designed to flex around organisational needs. GSA can provide on site capability, remote working support, or a blended model depending on operational requirements.

We are able to scale resourcing rapidly, including extended shift patterns where appropriate, ensuring continuity and resilience during sustained or demanding periods. Our teams are highly productive, with a strong track record of delivering outcomes faster than established internal capability while maintaining high quality and defensible standards.

Safeguarding and Risk Insight

Safeguarding and Risk Insight

Beyond immediate operational delivery, GSA provides safeguarding expertise and risk insight that strengthens organisational decision making. Our teams are experienced in identifying emerging concerns, assessing vulnerability, and applying proportionate protective measures in complex environments.

We bring an intelligence led approach that supports early intervention, informed leadership, and improved resilience. This enables organisations to not only respond to current challenges, but to better anticipate and manage future risk with confidence and clarity.

Frequently Asked Questions (FAQs)

Who leads GSA’s interim teams?

GSA’s interim teams are led by former senior police officers with extensive experience in leadership, complex investigations, safeguarding, and operational risk management. These leaders are accustomed to operating under scrutiny and making proportionate, defensible decisions in challenging environments.

How quickly can GSA deploy interim support?

GSA can deploy interim teams or individual specialists at short notice, often within days. This allows organisations to respond quickly to emerging risks or operational pressures without long recruitment processes.

When would an organisation need interim risk management support?

Organisations typically engage interim support during periods of increased risk, organisational change, internal investigations, safeguarding concerns, capacity gaps, or when specialist expertise is required at short notice.

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Case study

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Case study

Home Office Case Study

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GSA

GSA was asked to support the National Asylum Intake Unit (NAIU) with the screening of asylum applicants who had arrived in the UK by small boats across the English Channel. We sent highly capable staff with excellent interpersonal and risk management skills to conduct the initial migrant screening and administer cases on the Home Office’s IT systems.