Account Takeover (ATO) fraud has become one of the fastest-growing cyber threats facing the travel and hospitality sector. Criminals are increasingly targeting hotel, travel and online booking accounts using stolen credentials, phishing and social engineering techniques to commit fraud, steal customer data and damage brand reputation.

This on-demand webinar explores how organisations can better understand, detect and prevent Account Takeover fraud while strengthening cyber resilience and protecting customer trust.

What You Will Learn

This webinar explores the growing threat of Account Takeover (ATO) fraud and practical steps organisations can take to reduce risk. Topics include:

  • Understanding how Account Takeover attacks happen
  • Why the travel and hospitality sector is increasingly targeted
  • The operational, financial and reputational impact of ATO fraud
  • Preventing credential theft and account compromise
  • Building a layered approach to fraud prevention
  • How technology and user awareness can strengthen resilience

Questions to Consider

As you watch this webinar, consider:

  • Could we detect an Account Takeover attack before significant damage occurs?
  • Are customer and employee accounts adequately protected?
  • Do we have effective controls against phishing and credential theft?
  • How would we respond to a large-scale ATO incident?
  • Do we regularly review privileged account access?
  • Are fraud prevention and cyber security teams working together?
  • Are we doing enough to protect customer trust and brand reputation?

Watch The Webinar On-Demand

 

Speakers

  • Spencer Mott, Managing Director of ATO Prevention – Travel, Hospitality and Retail, GSA Global
  • Mark Read, IT Director, Firmdale Hotels PLC
  • Stevan Bias, Business Information Security Officer of FinTech, Booking.com
  • James Savory, Island